The brief variation: if you are on the lookout for exclusive engagement ring or special anniversary gift, Leibish & Co. features a robust inventory of top-notch, colorful, and conflict-free expensive diamonds and gems. The family-run company happens to be operating online since 1998 with an individual touch that contains gained perform company worldwide. Leibish & Co. makes it simple purchase loose rocks or even to make use of its free of charge “Design yours” device to take your ideal piece of precious jewelry your. With years of experience and good artistry under the gear, Leibish & Co. is on the verge of growing the stock to watches and other accessories.
Whenever Leibish Polnauer established his first web diamond business in 1998, it got nearly a full day to upload just one image and explanation to their website â but he was a visionary just who watched potential for the fledgling field of e-commerce. “as he sees the possibility in a thought, he’ll fit everything in within his capacity to progress with it,” stated Benji Margolese, Director of information promotional for Leibish & Co.
Leibish produced an effective, family-run operation together with girlfriend and children serving in authority opportunities. They’ve grown a successful web business with practices found globally. Leibish & Co. is a leader in distinctive coloured diamonds and gemstones that are difficult to find in other places. The diamonds may conflict-free, in fact it is a key point for all buyers.
“individuals arrive at us simply because they search for one thing a tiny bit various, one thing a little more unique than everyone has actually,” Benji stated.
While Leibish & Co. offers top-quality traditional expensive diamonds, the firm focuses primarily on colorful, special precious jewelry. When requested exactly why business features these a top consumer return price, Benji quickly pinpoints the reason.
“its a mixture of excellent items, fantastic service, and jewellery designed to your highest amounts of excellence,” he stated. “The jewelry we make just isn’t your everyday, mass-produced kind of product. Each piece is actually custom-made to completely suit the diamond or gem stone chosen from the customer.”
A family group Affair With individual Service
Leibish & Co. is actually a true family business, with Leibish’s family members playing important parts in the organization.
Leibish functions as creator and chairman from the organization, while their partner, Rosi, will be the business’ Events management. Their unique oldest child, Chavi, functions as the Lead Jewelry Designer â that will be a huge responsibility since custom jewellery accocunts for over 50per cent in the company’s business, Benji mentioned.
Leibish’s eldest child, Yossi, may be the President of Leibish & Co. Another daughter, Shmulik, that is a graduate from the Gemological Institute of The united states, could be the main Diamond Buyer the business. “Shmulik is, truly, one of a lot of talented shade diamond experts in a,” Benji said.
Leibish’s daughter Itzik will be the organizations COO and operates the ny workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kiddies, may be the company’s CFO.
“as among the longtime people in the team, i could tell you that, although there is not any connection, they think about myself, as well as others, part of their loved ones,” Benji said. “each of us bring our own knowledge for the company, but come together to consistently grow the company.”
Customers are in addition handled like household at Leibish & Co., where business invests power into individual solution and sales. “If you have ever addressed one specific representative, like, this is the exact same person you will usually cope with, regardless of what you will be contacting or creating within,” Benji mentioned. “We don’t trust moving customers to different divisions when they’ve a concern or particular issue they wish to manage.”
Customers originate from throughout the World
Leibish has various various kinds of consumers: you can find buyers, just who mostly shop through internet site, stores, and people from inside the trade business, whom usually visit the organization’s major practices in nyc, Israel, and Hong Kong.
Most Leibish & Co.’s customers are from the US. Their then most popular market is actually Canada, followed closely by great britain, Australian Continent, Hong Kong, additionally the remainder of European countries.
Consumers at each phase of existence store at Leibish & Co., though nearly all are between your many years of 35 and 54, Benji stated. Also, the organization garners around 300,000 website check outs every month â and keeps the majority of their customers returning.
“With over a 70% return buyer score, we remain one of the most well-known companies within niche,” he mentioned.
Colourful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. carries high-end jewelry, additionally keeps inventory mobility, especially for on the web clients, Benji mentioned. The organization carries countless loose expensive diamonds and priceless gemstones, but the important items are customized precious jewelry designs.
“We hold extreme assortment of multicolor diamond and gem jewelry, which includes with the rarest colors previously observed,” the guy stated. “we’re acknowledged well by our bread-and-butter items â yellowish diamond and green diamond involvement rings. But we offer diamond jewelry of nearly every shade, and important gems â including sapphires, emeralds, and rubies. We offer jewellery constructed with colorless diamonds, too, but the knowledge is within the world of tone.”
For clients that some thing planned and want help rendering it an actuality, Leibish & Co. supplies a “Design a” precious jewelry device, which Benji stated is their preferred item.
“normally, when looking for an unique piece, people typically want particular stones and establishing styles they’ve currently fallen obsessed about,” he stated. The “Design your very own” tool makes it possible for clients to build an item with the rock, establishing, and metal of the choice.
“It allows these to deliver their own goals to life â with the expertise in design,” Benji informed you.
Extras & unique Online Tools available for Leibish & Co.
because it appears forward to tomorrow, Leibish & Co. is slowly shifting toward higher-ticket things plus product range. The firm seems comfortable branching out to new products because of the devotion and love it applies to finest its recent designs.
“There is talked-about launching different extras â such as for instance luxury watches, handbags, and even pencils,” Benji stated. “But we made a decision to wait until we very first perfected our very own main line of product, basically diamonds.”
Leibish & Co. normally researching ways to carry on mastering the well-known web site, too. One way it intends to boost the internet based experience is by introducing enhanced real life functions, that’ll offer virtual shoppers more of an in-store knowledge.
As a business having its sources in colorful diamonds and e-commerce, Leibish & Co. will continue to innovate in a conventional market which views modification because the exemption, perhaps not the rule.