Many customers prefer talking to a live person when conducting transactions with a company rather than using a phone-based information system. Interactions with a live person can increase sales and customer satisfaction. Customers feel appreciated when a resolution to problems or information requests are quickly handled through effective customer service.
SynerG offers world class service for customers with a dedicated team of agents with their respective supervisor, team leader and QA per campaign supported. With roots in the large BPO services industry we have the expertise and experience to provide the quality services expected of big centers but at the affordable rates and flexibility of smaller centers.